Privacy Policy

Who we are

Our website address is: https://littleshop-thisthat.co.uk.

What personal data we collect and why we collect it

Controllers of Personal Information

Samantha Edgar (owner) and Sharon James (website administrator) of The Little Shop of This and That, 25 Broadway, Sheerness, Kent, ME12 1AB, One.com (our hosting provider, whos data processing agreement can be found here) –  are data controllers of personal information collected and processed.

Information You Give Us

We receive and store any information you provide in relation to place orders from The Little Shop of This and That.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.
The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


For what purposes does The Little Shop of This and That process your personal information

Purchase and delivery of products

We use your personal information to take and handle orders, deliver products,  process payments, and communicate with you about orders, products and services, and promotional offers.

Recommendations and personalisation

We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your Little Shop of This and That experience.

Communicate with you

We use your personal information to communicate with you in relation to Little Shop of This and That via different channels (e.g., by phone, email, chat).

Purposes for which we seek your consent

We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.

Does The Little Shop of This and That share your personal information?

In a word .. NO. Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others.

How Secure is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
All online payments are handled via PayPal – their security information can be found here – PayPal Security
It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

We keep your personal information to enable your continued use of The Little Shop of This and That, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contacts, Notices & Revisions

If you have any concern about privacy or wish to remove your data stored at The Little Shop of This and That, or wish to contact one of our data controllers, please contact us with a thorough description and we will try to resolve the issue for you. Further, the data protection officer for the above mentioned data controllers can be contacted at data-protection@litteshop-thisthat.co.uk.